Wednesday, April 20, 2011

Makeup Forever, 15% discount and some complaints on service


One day left for the Sephora 15% off coupon and I still haven’t bought the Sultra Bombshell??!! I don’t know why I haven’t, oh wait, because it is $130 on an appliance! Granted, I did put about half of it aside in my own little “beauty supplies” saving section of our budget (can you blame me?) and I could get it with my husbands blessing (especially since he just got Portal 2). I guess, I am trying to justify the reasoning and to justify the use. Sultra Bombshell




Today I need to swing by the Sephora in JcPenny and return all the products there from last Saturday’s “Make up For Ever” event.  When I first stepped into the Sephora there and was interested in the lines primer, I was informed of the event and was extremely excited to get my makeup done. I had been interested in the foundation but being as there are so many shades, you really need to go in and get assistance on picking the right color. I thought this would be the perfect opportunity to do so.

My appointment was at 2, I was about 5 minutes late and when I got there, the store was basically empty and I didn’t feel too bad. The woman who was doing my makeup informed me they had tons of cancellations that morning and that it was disappointing because she loves to do make over’s. Then this whole thing got thrown down the drain. All of a sudden she seemed to be in a mad rush to get done, she didn’t ask me about my skin type, coverage concerns or ask me if there was anything I would be interested within the product line. She picked out some eye-shadows and within 5 minutes she was applying my makeup.

During the process she put my foundation on (which was spotty and looked like crap) she never put any concealer under my dark circles, so combined with dark eye-shadow, I looked like a freakin raccoon!!  I was so embarrassed to have that on my face!!  Regardless I bought the foundation, primer and brush, that way I could test it at home and apply it c-o-r-r-e-c-t-l-y to my face. I am returning it, filing a complaint against that store and never going into that location again. I would rather make a trip to a real Sephora store.

**Btw, when I put it all on at home, it looked 10x better.

I was done, had products and was checked out by 2:33. So lets add this up, 5 minutes late, 5 minutes for her to gather items, she doesn’t ask me anything and doesn’t share anything about the line and I am out with purchased items by 2:33…umm no.

During the time she is rushing through my face and kept looking over my shoulder at someone or something and couldn’t figure it all out. I found out at the end she was rushing to leave to take her son to the aquarium…. Really? I understand you need and should have family time but you also have the time you’re supposed to be working and assisting the customer. If you didn’t have the time to do it, I could have waited for someone else or re-scheduled. In the end they lost any future business, my sale and I will be informing others to not go to that location because of the service.


I will be shopping online, I will use my 15% off coupon and I don’t think I will re-purchase the foundation. I didn’t like it as much as everyone does, it seems to drying and has the same quality of drug-store foundations. I think the reason is they want you to buy all the little things that go with it, to make it work well, but I am not spending over a $100 to just put foundation on. The primer I bought was the green one to cover redness, it seemed to do just that but for the price, it should do more than that. As for the brush, I LOVE IT, it is the softest most amazing brush every but for the price I can buy a whole set of brushes elsewhere (been waiting to get it, who knows why) and that is why I am returning it. The brush is perfect and well worth the money if you have it to spend.

However, I want to try a foundation from Laura Mercier. I saw a couple of Youtube reviews on this and I think I may take a leap and test it out! Silk Creme foundation



The following are the pictures of the products I did originally buy at Sephora from the Makeup Forever line and the links to Sephora.
Make Up For Ever - HD Invisible Cover Foundation


HD Microperfecting Primer

HD Kabuki Brush

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